About Merrifield & Co.
Turning complexity into a clear path forward.
We help organizations through the hard middle of transformation. Founded by Jill Merrifield, with over two decades leading enterprise transformation across financial services, retail and the nonprofit sector.
Start a conversationExperience highlights
From concept to creation.
- Built internal project management teams that kept running long after the build.
- Turned multi-year strategies into roadmaps teams owned.
- Brought marketing, technology and operations leaders to one shared plan.
- Traced recurring problems to their root cause, with fixes adopted across the business.
- Led technology rollouts from design through go-live.
- Designed a new business, from its business model to its customer experience.
Strategy. Structure. People. Progress.
I've spent my career inside the organizations doing the changing: building enterprise PMOs and business architecture functions, leading technology programs from requirements through go-live, and designing operating models that hold up long after launch. That vantage point shapes how I work. I know what it takes to carry a plan forward once the announcement is over.
A background in psychology informs how I lead change. Transformation succeeds or stalls on whether people understand the direction, trust the process and feel able to name what isn't working. I design for that from the first conversation, alongside the governance, structure and rigor that keep complex programs on course.
Jill Merrifield, Founder and Principal
More about our approachWhy work with us
We've been on your side of the table.
We know life after the deck
We've led change from the inside and managed outside partners ourselves.
We hear what's really going on
And we look for patterns, not just the loudest voice.
We ask the question no one else will
We notice when someone is lost, and ask for them.
The right team for the work
You work directly with our principal. When you need more hands, we bring in practitioners we trust.
What's stuck in the middle of yours?
A first conversation is about listening: what you're trying to land, and where it's getting stuck.